Understanding the Difference and the Value to Your Company If you are like most people, you have heard words like “policies,” “procedures,” and “processes” used interchangeably before. And unless you use terms like “SOPs,” “work instructions,” and “job aids”...
If you’ve never partnered with a technical writer to create essential documentation or sat down with an instructional designer to develop impactful training, it can be tough to know what to expect. Even if you have, these projects require...
Embrace risk to energize your content. Are you eager to try a new instructional technology? Have you researched a fresh strategy to apply to your design? Is there a new approach you’re excited to explore to better engage learners?...
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Logic tells us we should start at the beginning, so each component of a project is built upon the information that came before. But what if changing up that expectation could breathe new life and infuse fresh thinking into...
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According to Mark Pensky, a writer and speaker on learning and education, “Digital natives are no longer the people our educational system was designed to teach.” What is a digital native? Wikipedia explains these are young people born during...
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