Vice President of Operations
As the Vice President of Operations for Radcom, Therese Longo draws upon her background as a Certified Performance Thinking® Practitioner and her 15-plus years of experience as an instructional design professional to drive continuous improvement within Radcom. She leads the development of Radcom’s project teams, helping team members find effective, efficient means of producing impactful customized documentation, training, and additional support that help clients enhance their professional abilities. Therese also works with company executives directly, managing various projects through which she helps clients set and achieve organizational goals.
Prior to working in her current position, Therese was the Operations Manager and Senior Project Writer for Radcom. She is a member of the Association for Talent Development (ATD) and the International Society for Performance Improvement (ISPI). She holds a Master’s of Education, Instructional Technology degree from Kent State University.