Knowledge Capture

In order to make the most of our time together, thank you for take a few minutes to answer these questions prior to our meeting.

Name* First Last
Company*
Website*
Email*
Phone*
Briefly describe your core area(s) of business*
Briefly describe your primary customer(s)*
What is your biggest fear when it comes to knowledge capture?*
How is this affecting your business?*
What have you done to address this so far?*
Which of the following are you dealing with?*Select all that apply
- “Tribal Knowledge” or the idea that only one or two people know how to do a job
- Insufficient documentation to convey a detailed product/service process
- Workforce is retiring and taking knowledge with it
- Lack of standard operating procedures
- Other
What level of budget have you set aside to address these issues?*
Who else, besides yourself, will be part of the decision process?*
Do you have any deadlines/timelines surrounding these issues?*
Please provide any other information you feel might be helpful for our discussion
Besides knowledge capture, would it be helpful to address any of these other topics?Select all that apply
- Systems & Processes
- People & Training
- Customer Service
- Creativity & Innovation