In many businesses, performance is boiled down to a behavior-based or competency-based job description that provides information for Human Resources but does not help managers ensure exemplary performance on the job. The job description often isn’t accurate for what the job entails, meaning hiring is limited to the wrong criteria and unclear expectations that require the job role to perform a lot of “other duties as assigned.”
The PERFORMANCE PROFILE, an accomplishment-based tool, provides a clear description of the many aspects of performance: the accomplishment, key tasks, business results, measures, best practices, and more.
In this on-demand webinar, you will learn how this tool can be used to enable exemplary performance through:
- Setting expectations.
- Training design.
Link to handout: Performance Profile Handout