Before you sit down at the keyboard to type your next technical document, consider these five tips to enhance the effectiveness of your writing: Planning Word Choice Clarity Brevity Simplicity Planning Take some time before you start to consider...
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User guides are essentially a set of instructions. Most user guides contain standard style and formatting techniques. These guidelines ensure consistency and ease of reading. What you include in your user guide will depend on the audience of the...
Standard operating procedures (SOPs) not only lead to process improvement, they also improve a company’s overall organization and efficiency. There can be the misconception that SOPs are little more than useless paperwork. However, they offer insights beyond documentation by...