As we approach the start of a new year, many companies’ strategic initiatives for 2019 have already been identified and plans to tackle major projects are taking shape. If this is the case in your organization, you might think...
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Everyone writes to some degrees in their jobs. You don’t have to be a technical writer or instructional designer to write in your job. Sales people write statements of work or contracts. Mangers write project plans. Executives write business...
It does not matter if you are an instructional designer or a technical writer. Understanding how people learn is important if you want your audience to remember the information you provide. My company, Radcom, hosts a monthly book club,...
A few months ago I wrote an introduction to Standard Technical English (STE). Check it out if you want to get a better idea of the history, uses, and benefits of STE. The following article is a visual representation...
Basic writing skills are not something that should be taken for granted. Time and time again, I read poorly written manuals, instructions, and articles. Whether you write for a living or it is simply an annoying add-on to your...
It doesn’t matter what kind of writer you are, keeping your grammar skills sharp is important. To that end, let’s review the conjunction “as.” Conjunctions are simple words with a big role. They provide clarity and link ideas. However,...
All of us have customers. If you are a freelance writer or instructional design consultant, you know how important it is to keep the customers you have happy. If you are an in-house instructional designer or writer, you have customers...