It’s been an incredibly long but exciting week at Training Magazine’s 2016 Conference. I’ll post some of the great information that I walked away with, but while I am recuperating I figured I’d share a funny article originally published...
In my post Ten Tips for Interviewing Subject Matter Experts (SMEs). I provided recommendations for writers when working with SMEs. On Larry Kunz’s blog, Leading Technical Communication, he posted a great article that takes a different but complimentary view....
I will be attending and speaking at the Training Magazine Conference in Orlando Florida February 15th – 17th. You can follow what’s happening on Twitter – @jessiner, #trgconf. I’ll periodically post interesting tidbits. It’s looking like it will be a...
All of us have customers. If you are a freelance writer or instructional design consultant, you know how important it is to keep the customers you have happy. If you are an in-house instructional designer or writer, you have customers...
consulting, customer satisfaction, documentation, instructional design, projects, technical writing, training
Today’s post is inspired by the above graphic. I’ve had this hanging on my bulletin board for years. I don’t recall where I came across it, but I found a copy of it on Cathy Moore’s Pinterest page. It...
consulting, documentation, instructional design, interviewing, projects, SME, subject matter experts, technical writing, training
You would think that more consideration would be given to mobile learning since most people carry one or more mobile devices. However, the reality is that mobile learning is usually an afterthought when publishing an online course. Increase the learner’s...
We are in the Learning Age. Today, more than ever in history, people must be able to learn and adapt quickly. Technology, jobs, processes, and knowledge are constantly changing and evolving. In order to keep up, people need to...
Develop elearning that encourages your audience to explore, try, and learn instead of forcing facts into their brains. Here is a great article by Nogginlabs Custom e-Learning about some of the mistakes designers make and how to improve...
Simplified Technical English has been in the making since the 1930’s when Basic English was developed and introduced in international trade within the British colonies. Basic English died out quickly, but then in the 1970’s Caterpillar, a manufacturer of...
We’ve talked about microlearning before (Microlearning – What Is It and Why Use It? and Uses for Microlearning Infograph), but what was not emphasized was the growing use of micorlearning. In an article by Educators NZ, they state: In fact,...