Not every performance-related problem merits the same solution. “We need training.” This is a phrase we hear all the time from prospective clients seeking to overcome performance-related challenges within their business. Often, they are right—better training would be of...
Project Managers: This One’s For You Preparing for a major documentation project or training initiative can feel like an arduous task, especially when it means getting multiple stakeholders and Subject Matter Experts (SMEs) on board. If you’re equipped with...
If you’ve never partnered with a technical writer to create essential documentation or sat down with an instructional designer to develop impactful training, it can be tough to know what to expect. Even if you have, these projects require...
Understanding the Difference and the Value to Your Company If you are like most people, you have heard words like “policies,” “procedures,” and “processes” used interchangeably before. And unless you use terms like “SOPs,” “work instructions,” and “job aids” regularly, you...
We recently wrote about how we’ve committed to providing you more expert advice, useful insights and tailored resources designed to help you excel at your job. Today, we want to tell you a bit about the first piece we’ve...
At Radcom, our mission has always been to Excel Now. Embrace the Future. Learn Always. It’s a mission to which our blog has always aligned as we’ve sought to share insights with our peers regarding what we do every...
The fodder for ideas is everywhere. However, there are people that believe that all the best ideas have already been discovered. It is my belief that those people are simply not aware that new ideas exist. Have you noticed...
There are a million articles about the pros and cons of online training and gamification to teach new skills, but little thought has been given to the existing skills of gamers. Gamers are people that spend hours a week...
Creativity is in every profession whether you are a painter or a data analysts. It is creativity that leads to innovative solutions to problems from new products to improved spreadsheets. Developing your creativity to improve your innovative thinking is...
A creative culture improves innovative ideas providing better processes, desired products, and strong teams. Creative leaders forge the way for companies to survive in an unknown, rapidly-changing future through new ideas and solutions. New research has uncovered an additional...
